Contact Us
Whether you have a question about one of our casino write-ups, want to flag an error, or simply need to point us toward something we may have missed, this page tells you how to reach the team behind American Casinos and what to expect when you do.
We are an independent comparison and review site covering online casinos available to residents of the United States. We do not operate a casino, accept bets or process payments. Our role is to research, verify and present information so US players can make better-informed decisions before they sign up anywhere.
What We Can Help With
Before getting in touch, it is worth knowing where we can genuinely add value and where we cannot.
- Editorial questions — if you believe a rating, bonus term or factual detail on our site is out of date or incorrect, let us know. We take accuracy seriously and will investigate promptly.
- Content suggestions — if there is a casino, topic or US-specific question you think we should cover, we welcome the suggestion.
- Responsible gambling concerns — if you or someone you know is struggling with gambling, we can point you toward the right support. You can also visit our responsible gambling guidance for immediate resources and self-exclusion information.
- Partnership and media enquiries — if you represent a brand or publication and want to discuss working together, please use the contact details below and mark your message clearly.
What we cannot do: resolve disputes with a specific casino, retrieve account funds, reverse transactions or intervene in player complaints. For those issues, contact the casino's customer support directly, or — where a licensed US operator is involved — raise the matter with the relevant state gaming regulator.
Reaching the Editorial Team
The fastest way to reach us is by email. Our editorial team reviews all incoming messages and aims to respond within two to three business days. Please include as much context as possible — which page or casino you are referring to, and the nature of your query — so we can get back to you with something useful rather than a holding reply.
If your message relates to a specific page, copying the URL into your email saves time on both sides.
For background on who we are and how this site is run, see our About Us page. For the legal terms that govern how you use this site, see our Terms and Conditions.
How We Handle Your Information
Any personal information you share when contacting us — your name, email address or the details in your message — is used solely to respond to your enquiry. We do not sell or pass your information to third parties for marketing purposes. The American Casinos site uses HTTPS encryption, and we apply the same care to the data you send us directly.
We are based in the United States and write for a US audience. Our content team reviews casinos available to American players and works within the framework of state-by-state online gambling regulation. If your question relates to a jurisdiction outside the US, we may not be the right resource.
A Note on Commercial Relationships
American Casinos earns revenue through affiliate partnerships. When a reader follows a link to a casino and creates an account, we may receive a commission from that operator. This arrangement does not influence editorial ratings or the order in which casinos appear in our research. Operators cannot pay for higher scores, and every review on this site includes genuine limitations alongside the strengths.
If you believe a commercial relationship has affected how a casino is presented on any page of this site, please contact us and we will investigate. Maintaining editorial independence is not a policy position — it is the only basis on which readers can trust what we publish.
Responsible Gambling — Quick Reference
Online casino gambling in the US is available only to adults aged 21 or older in most states, and only to players physically located within a state where online gambling is legally permitted. If gambling is causing you distress or financial harm, please reach out for support before it goes further.
- National Council on Problem Gambling (NCPG): 1-800-522-4700 (24-hour helpline)
- Gamblers Anonymous: ga.org — peer support and local meeting finder
- National Problem Gambling Helpline Chat: ncpgambling.org
Most licensed US online casinos also offer built-in responsible gambling tools — deposit limits, session timers, cooling-off periods and self-exclusion. We strongly recommend setting these before you play, not after. Our responsible gambling page has step-by-step guidance on using these tools across the major platforms we review.
We read every message we receive. If you have reached out and not heard back within three business days, it is worth checking your spam folder — our replies occasionally land there.